Terms of Service

Effective date: May 9, 2026

These Terms of Service (“Terms”) govern your use of SR Tech LLC’s services (“SR Tech,” “we,” “our,” “us”), including the SR Tech Business Impact Assessment, Tier 2 Growth Playbook, and Riley AI Chief Operating Officer (“Riley,” “the Service”). By using the Service, you agree to these Terms.

1. Acceptance and authority

You must be at least 18 years old and have authority to bind your business to these Terms. If you use the Service on behalf of a business, “you” refers to both you personally and the business.

2. The Service

• Tier 1 — Free Business Impact Assessment: A free five-minute assessment that returns AI-generated insights about your business.
• Tier 2 — Full Growth Playbook ($149 one-time): An expanded assessment and AI-generated growth plan.
• Riley DFY — AI Chief Operating Officer ($499/month): An AI-driven operations product that generates emails, plans, churn alerts, and other content for eligible businesses.

Riley is currently available only to dance-studio customers. Other verticals receive Tier 1 + Tier 2 only.

3. Account and signup

You must provide accurate information during signup. You are responsible for safeguarding any access credentials and for activity under your account.

4. Billing, refunds, cancellation

• Tier 1 (Free Assessment): The Tier 1 assessment is provided at no charge as a complimentary service. No payment is required, and no refund, credit, or other monetary remedy is available because nothing has been paid.
• Tier 2 is a one-time charge of $149 USD. We offer a 30-day money-back guarantee — see our Refund Policy for details.
• Riley DFY is billed monthly at $499 USD. You can cancel at any time; cancellation takes effect at the end of the current billing cycle, and we do not pro-rate.
• Stripe processes all payments. By submitting payment, you agree to Stripe’s terms.

5. Acceptable use

You agree not to:

• Use the Service to violate any law or third-party right
• Reverse-engineer, scrape, or attempt to extract source code or training data
• Submit content that is unlawful, defamatory, or infringing
• Use the Service to harass, defraud, or harm any person
• Bypass rate limits or security controls
• Resell or sublicense the Service without written authorization

We may suspend or terminate accounts that violate these rules.

6. AI-generated content

Riley and our Tier 1/2 outputs are generated by AI language models. We make no warranty as to accuracy, completeness, or fitness for any purpose. AI-generated content is informational only and is not legal, financial, medical, tax, or other professional advice.

You are solely responsible for reviewing AI-generated content before sending it to customers, publishing it, or relying on it for business decisions. We strongly encourage you to verify any quantitative claims, names, or recommendations before acting on them.

7. Intellectual property

• We own the Service, including software, designs, AI prompts, and templates.
• You own the inputs you submit (assessment answers, chat messages, uploaded documents).
• AI-generated outputs are licensed to you for use in your business under a non-exclusive, worldwide license. You may modify and distribute them as you see fit.
• You grant us a non-exclusive license to use your inputs and outputs to deliver and improve the Service.

8. Termination

You may stop using the Service at any time. We may terminate or suspend your access if you breach these Terms or if continued service is no longer commercially viable for us. On termination, our obligation to provide the Service ends.

9. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ACCURACY OF AI-GENERATED OUTPUTS. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE.

10. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL OUR AGGREGATE LIABILITY EXCEED THE AMOUNTS PAID BY YOU TO US IN THE TWELVE MONTHS PRECEDING THE CLAIM. IF YOU HAVE NOT PAID US, OUR AGGREGATE LIABILITY TO YOU IS LIMITED TO ONE U.S. DOLLAR ($1).

WE WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

11. Indemnification

You agree to indemnify and hold us harmless from any claim arising out of: (a) your use of the Service in violation of these Terms or applicable law; (b) AI-generated content that you publish, send, or otherwise act upon; (c) information you submit that infringes a third-party right.

12. Governing law

These Terms are governed by the laws of the State of Missouri, without regard to its conflict-of-laws principles.

13. Dispute resolution — mandatory arbitration with opt-out

Mandatory arbitration: Any dispute arising out of these Terms or your use of the Service will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. Arbitration will take place in Missouri or, at your option, by phone or video conference.

Class-action waiver: You agree to bring any dispute on an individual basis only. You waive any right to participate in a class action, class arbitration, or representative action.

Small-claims carve-out: Either party may bring a claim in small-claims court if the dispute qualifies. Disputes under $10,000 USD remain eligible for small-claims court.

30-day opt-out: You may opt out of mandatory arbitration by emailing legal@srtech.io within 30 days of your first acceptance of these Terms. Your opt-out must include your name, email, and a clear statement that you decline arbitration.

If the class-action waiver is held unenforceable, the rest of this Section 13 will also be unenforceable, and disputes will proceed in the state or federal courts of Missouri.

14. Changes to these terms

We may update these Terms from time to time. The effective date at the top reflects the latest revision. Material changes will be communicated via email or in-app notice at least 30 days before taking effect. Continued use after changes take effect constitutes acceptance.

15. Miscellaneous

These Terms, together with the Privacy Policy and Refund Policy, constitute the entire agreement between us. If any provision is held unenforceable, the rest will remain in effect. Our failure to enforce any provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of substantially all our assets.

16. Contact

legal@srtech.io

SR Tech LLC
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